Founding President of IIPT
India (International Institute for Peace through Tourism - India), Ajay Prakash has over 35 years of experience in
the travel and tourism industry.
As a former President of the
Travel Agents Federation of India (TAFI) and Deputy Chair of the global World
Travel Agents Associations Alliance (WTAAA), Ajay has participated in various
tourism industry meetings across the world including addressing the European
Tourism Forum in Bordeaux and often features on national television as an
expert on aviation, travel & tourism.
He is also the CEO of Nomad Travels, Mumbai,
which he set up in 1980. An IATA approved agency, Nomad Travels specializes in
inbound tourism into India.
A graduate in History from St.
Stephen’s College, Delhi and a Masters in English Literature from the Univ. of
Rajasthan, Jaipur, Ajay is also a kite enthusiast and has organized
international kite festivals across India with the slogan “One Sky One World.”
IIPT is a 32 year old global non-profit organization. It is based on a vision of the world's
largest industry, travel and tourism, becoming the world's first global peace
industry and the belief that every traveler is potentially an "Ambassador
for Peace. IIPT India is a non-profit Company registered with the Indian ROC.
A committed Tourism & Development practitioner, Anita is the Founder and President of ANITA MENDIRATTA & Associates (first launched as CACHET CONSULTING), an international consulting firm that she has championed over the past 18 years.
With over two decades of global professional working and living experience, Anita’s global hands-on, cross-cultural, cross-industry experience in both public and private sectors has created an innate ability to feel the ‘heartbeat’ of societies – the economic, social, political, cultural and environmental dynamics impacting and inspiring nations facing change, including confronting challenge. Importantly, with proven agility and acumen in mobilising impact across diplomatic, governmental and business spheres, her exceptional skills in assisting clients in defining and mobilising critical principles and practices vital to individual and collective impact has earned her the trust needed to work directly with leadership teams to unlock higher levels of performance.
growth, development, and often, recovery. She is honoured to be:
• SPECIAL ADVISOR to the Secretary General of the UNWTO http://www2.unwto.org/
• STRATEGIC ADVISOR TO CNN INTERNATIONAL in the area of Tourism & Economic Development, operating as lead Consultant of CNN’s T.A.S.K. GROUP across all regions of the world. http://www.cnnmediainfo.com/task/
• STRATEGIC RESOURCE TO THE WORLD BANK, WTTC, IATA and ATAG in Tourism, Aviation and Development
Increasingly, Anita is called upon to be the bridge between government and business, assisting leaders to address conflict and find common ground to enable advancement of common agendas, breaking through areas of contrast and/or conflict to realise shared aspirations.
Charlie Ballard leads TripAdvisor's Strategic Insights team, using external studies and TripAdvisor's billions of monthly traveler data points to better understand the world of travel & leverage this understanding to help TripAdvisor's top clients stay ahead of the rapidly changing global travel marketplace. Before Charlie joined TripAdvisor in 2013 he was a part of BT Group’s MBA Leadership Programme working as BT's Head of Organisational Health. He began working with large scale consumer data at Forrester Research in Boston before moving on to lead marketing analytics & data innovation with multiple global clients including General Motors, American Express, AT&T, Fidelity, Comcast, BT and now TripAdvisor. Charlie holds a MBA from ESADE Business School in Barcelona.
Christopher Rodrigues was Chairman of VisitBritain from 2007 – 2017. He was on the Executive Committee of the World Travel and Tourism Council (WTTC) from 2007 – 2016 and became a WTTC Ambassador in May 2018.
Earlier in his career he was:
- Managing Director Travel, Amex UK & USSR (1983-88)
- Managing Director, then CEO, Thomas Cook (1988-95)
- President & CEO, Visa Inc (2004-06)
He is currently Chairman of Openwork (January 2014) and Chairman of the Port of London Authority (January 2016).
Christopher was Chairman of the British Council from 2016 – 2019; Chairman of the British Bobsleigh and Skeleton Association from 2013 – 2019; Chairman of International Personal Finance and Windsor Leadership from 2007 – 2015. He was a Council member of the National Trust from 1997 – 2004, and again from 2010 – 2012, then a Trustee from 2012 – 2016.
Christopher is a graduate of Cambridge University (MA) and the Harvard Business School (MBA, Baker Scholar). He was awarded an Honorary Degree of Doctor of the University of Surrey (DUniv) in April 2013. He rowed for Cambridge in the 1970 and 1971 Boat Races, is a past-Chairman of Leander Club and is a Steward of Henley Royal Regatta.
Christopher was made a Commander of the British Empire in the 2007 New Year Honours list for services to British business interests and charitable works in the UK and USA.
Clive Wratten was appointed to the position of Chief Executive of The Business Travel Association on September 2nd, 2019. Clive joined The BTA from the private equity backed travel partnership company Amber Road, where he was Chief Executive Officer. Clive joined Amber Road as Commercial Director taking over the role of Chief Executive Officer in January 2016. During his four years at Amber Road, Clive gained new investment to re-brand the company from CTI to Amber Road and establish the UK’s first contemporary travel partnership company. Before joining Amber Road, Clive was General Manager UK at Etihad Airways where he implemented a new commercial strategy seeing UK revenues grow from £65 million to £250 million. In his eight years with the airline, he oversaw the growth of its UK operation to one offering five flights every day from the UK, whilst building and managing its UK operation to take account of its expanding UK presence. Clive joined Etihad Airways from HRG, where he held the position, Head of International Business Group. Before joining HRG, Clive was the UK General Manager for Gulf Air where he was responsible for restructuring the airline’s UK sales and marketing operation. Clive has also held the positions of UK Corporate Sales Manager for Qantas and Multinational Business Development Manager for British Airways. Clive has previously been an executive board member of the BTA, has served as a Director of the Board of Airline Representatives in the UK, a council member of IATA’s Airline Joint Passenger Committee for both the airline and travel management industries and remains an advisor to the Board at the BCNH UK College of Nutrition. Clive is married, has two children, two grand children and in his spare time is a passionate and loyal follower of Reading Football Club.
Diana Munoz Robino Senior Vice President, Global Cross-border Business Development Enterprise Partnerships, Mastercard Diana Munoz Robino is Senior Vice President of Global Tourism Partnerships for Mastercard. In this role, Ms. Munoz Robino is responsible for shaping and executing the company’s global engagement model with private and public partners to increase Mastercard preference for Cross-border payments and solutions. Mastercard areas of focus include digital acceptance, security and innovation for the creation of smart and sustainable destinations. Ms. Munoz Robino’s experience in financial services extends to business development, general management, marketing, loyalty, and operations. Previously, she headed the B2B Travel Vertical, Global New Product Development for Credit and Debit, Global Affluent Products and managed the relationship with HSBC globally. Prior to joining Mastercard, Ms. Munoz Robino held key positions for Citigroup and American Express in Latin America, the US, Europe, Middle East and Africa. Ms. Munoz Robino received a Master of Business Administration from Southern Illinois University and completed graduate studies in Quality Management at University of Miami, where she was also an Adjunct Professor in Marketing.
Gloria joined the World Travel & Tourism Council (WTTC) in August 2017, following a varied career in Travel & Tourism. WTTC is the body that represents the global travel & tourism private sector worldwide. This sector that generates 10.4% of GDP and employs more than 300 million people.
Her career started in 1989 in the IT world and since 1995 she has been in the travel industry. Gloria started at Sabre Travel Network and Sabre Holdings, she was later CEO of JV Sabre Mexico reporting to a board of directors from Aeromexico, Mexicana, and Sabre. In March 2010 President Calderon appointed her as Minister of Tourism and two weeks after she was given in addition the full responsibility of the Mexican Tourism Board. Under her leadership the “National Agreement for Tourism” in Mexico was created in 2011 and for the first time “the importance of Travel & Tourism” was included in the G20 declaration of leaders in Los Cabos.
Gloria received the Good Neighbour Award from the US-Mexico Chamber of Commerce and Virtuoso awarded Mexico the best tourism board in the world due to her successful branding and repositioning efforts. In addition, Gloria has been Special Advisor on Government Affairs to Harvard University, and part of the Future for Travel, Tourism and Aviation Global Agenda Council of the World Economic Forum (WEF). She was recognised as one of the most influential women in Mexico by CNN and Expansion.
In addition, Gloria is a board member of HSBC Mexico and Playa Hotels & Resorts (NASDAQ listed).
She holds a BS in Computer Science from Anahuac University and MBA from Kellogg School of Business, Northwestern University.
Experienced communications professional advising senior leaders on building trust and using reputation to drive business performance. A proven leader in challenging corporate environments, I specialise in strategic communications projects, crisis communications and corporate positioning.
Ibrahim Osta, Director Middle East and North Africa for Chemonics International, and former Chief of Party, USAID Economic Growth through Sustainable Tourism Project, Jordan Osta leads USAID’s largest USAID tourism development project with over $100 million in cumulative technical and grant assistance. He leads a wide portfolio to enhance Jordan’s tourism sector, including national strategy, destination marketing, heritage conservation and promotion, community-based development and hospitality education and training. He was Senior Policy Advisor to Jordan’s Ministers of Tourism and of Water.
In the 1990s for Save the Children, Osta led the creation of INJAZ, a youth entrepreneurship development organization modeled after the American Junior Achievement International (JAI) and laid the ground for INJAZ Arabia, now reaching more than a half million students annually across the Arab world. Based in Cairo for the Center for International Private Enterprise, he supported Egyptian export-oriented business associations and industry chambers.
Previously, he was Executive Director of the US-based American Arab Chamber of Commerce, an organization facilitating US-Arab trade and investment. He holds a Bachelor of Finance & Economics (University of Michigan), a Master of Tourism Administration (George Washington University) and held the National Association of Securities Dealers (NASD) mutual funds license. He served on various boards, including the UN Foundation World Heritage Alliance and received the King Abdullah II Entrepreneurship Development Award for supporting MSMEs.
Isabel Hill is the Director of the National Travel and Tourism Office at the U.S. Department of Commerce. She and her team support and implement policies and programs that foster the competitiveness of U.S. travel and tourism industries in collaboration with the private sector and other federal agencies. Her office produces the national statistics on travel and tourism and serves as the federal liaison to the nation’s tourism promotion organization, Brand USA. Her office also represents U.S. travel and tourism policy in bilateral and multilateral fora.
A leader in tourism policy and planning, Ms. Hill led the development of the first National Travel and Tourism Strategy for the United States across 12 federal agencies and with the private sector, reflecting her commitment to public-private engagement and partnerships to advance shared objectives. Ms. Hill has played a significant role in the development of policies that advance both economic and national security for the United States, in collaboration with relevant agencies and the private sector. She is the past Chair of the Tourism Committee of the Organization for Economic Cooperation and Development and sits on the Advisory Committees of the World Tourism Forum Lucerne and the International Tourism Crisis Management Summit. Ms. Hill has been a frequent speaker and contributor to global discussions on tourism policies and programs and has regularly engaged in working groups of the World Travel and Tourism Council, The World Economic Forum, and the World Bank.
Ms. Hill also served as a member of the United States Civilian Response Corps, trained at the National Defense University as a planner for reconstruction and stabilization, and participated as a civilian planner in the Warfighter decennial exercise.
Jane leads the Global Sustainability & Social Impact Practice at Finn Partners. She is an award-winning authority on ESG (environmental, social and governance) policy, performance and communications with over 25 years of experience.
Jane is a trusted advisor to Fortune 500 companies across a variety of global industries including tech, finance, and hospitality on environmental and social impact, executive positioning, stakeholder engagement and ESG reporting. Jane also has extensive sustainable development expertise from working in more than 30 countries, including Afghanistan, China, Ghana, Russia, South Africa and Saudi Arabia.
Jillian is a global travel and tourism professional with an Africa focus, specialised in sustainable destination management, product development and marketing. With tourism at the core, her work experience includes advocacy and policy advise on private sector facilitation and investment, conservation and community beneficiation, circular economy and sustainability, air access and security. Her professional networks support delivery across DMOs, private sector, government and parastatal bodies, NGOs and international development organisation.
Vice Commissioner Japan Tourism Agency Ministry of Land, Infrastructure, Transport and Tourism (MLIT) Career Mr. TAKASHINA joined the Ministry of Economy, Trade and Industry (METI; then MITI) in 1989. 2018 Vice Commissioner, Japan Tourism Agency, Ministry of Land, Infrastructure, Transport and Tourism (MLIT) 2017 Director-General, Energy Efficiency and Renewable Energy Dept. (ANRE) 2016 Deputy Director-General for Environmental Affairs 2015 Director, Industrial Science and Technology Policy Division Industrial Science & Technology Policy and Environment Bureau 2013 Director, Energy Conservation and Renewable Energy Dept. (ANRE) 2011 Director, The Headquarter for Civil Service Reform, Cabinet Secretariat 2009 Director, Multilateral Trade System Department, Trade Policy Bureau 2008 Director, Europe Division, Trade Policy Bureau 2005 Counsellor, Permanent Mission of Japan to the International Organizations in Geneva, Switzerland 2000 Deputy Counsellor, Prime Minister’s Residence 1998 Deputy Director, Automobile Division, Machinery and Information Industries Bureau 1995 Deputy Director, Nuclear Power Safety Policy Division (ANRE) Education Graduated from the University of Tokyo (Faculty of Law) Studied at the Northwestern University Kellogg School of Management (MBA) As of August, 2018
Ms. Kirsi Madi has over 30 years of experience in international development, humanitarian action, external relations, partnerships, governance, resource mobilization, inter-agency coordination, intergovernmental processes and organizational development and change. In 2016, Ms. Madi was appointed as the Director of the UN Office for Disaster Risk Reduction in Geneva. In this role, she oversees the organization’s strategic vision and direction, and is responsible for its overall management. Ms. Madi’s career in the United Nations started in 1991 when she joined UNICEF’s Office of Emergency Programmes to support emergency response in countries in crisis. From 1993-1994, she was on loan to the Secretariat of the International Decade for Natural Disaster Reduction to support the preparation of the First World Conference on Natural Disaster Reduction (1994). From 1994-2002, she held positions of progressively increasing responsibility in the Office of Emergency Programmes dealing with humanitarian policy issues and serving as the focal point for UNICEF’s relationship key humanitarian partners to foster improved inter-agency coordination and collaboration. From 2002-2005, Ms. Madi served as the Chief of the Inter-Agency Standing Committee Secretariat in the UN Office for the Coordination of Humanitarian Affairs facilitating inclusive coordination among key international humanitarian partners, including UN agencies, Red Cross and Red Crescent Movement, and civil society organizations. From 2005-2010, she held the positions of Assistant Secretary, then Secretary of the UNICEF Executive Board in New York. In 2010, Ms. Madi was appointed as UNICEF Deputy Regional Director for the Central and Eastern Europe and Central Asia overseeing and supporting 22 UNICEF country offices across the region. In 2015, she joined UNICEF’s Private Fundraising and Partnerships Division where she was responsible for optimizing the potential and effectiveness of UNICEF’s presence in industrialized countries and maximizing the financial and non-financial contributions of 19 key National Committees to UNICEF’s global mission.
As a veteran of the travel and tourism industry, Leah Chandler holds over 16 years of branding, advertising, and marketing experience. She assumed her role as Chief Marketing Officer of Discover Puerto Rico in July 2018, a newly formed non-profit that supports the promotion of tourism to foster economic growth on the Island.
She has held a variety of roles through her successful career which include Senior Account Manager at Hirons, managing the Indiana Tourism account for over 5 years and Account Director at H & L, leading efforts for Missouri Tourism’s rebranding in 2013. Before joining Discover Puerto Rico, Leah was the Chief Marketing Officer for the Branson Convention and Visitors Bureau.
Leah received a Bachelor’s Degree in Mass Communication and Media Studies from the Indiana State University.
Lee has been covering news in the travel sector for the last 14 years having first joined leading UK trade title Travel Weekly as a senior reporter with a focus on the cruise sector. Since 2008 he has also edited Travel Weekly’s Travolution title which focuses on technology and the online and digital sectors in travel both in the UK and globally.
Travolution is now part of parent Jacobs Media Group’s fast-growing international division and holds regular events and conferences throughout in continental Europe, in India, the Far East and the Middle East.
Lloyd Figgins is a travel risk expert, author and speaker. He is an international security advisor and Chairman of the Travel Risk & Incident Prevention (TRIP) Group, who has worked in over 80 countries, including some of the world’s most hostile and remote regions.
Lloyd has worked in Travel & Tourism and as the Global Head of Safety & Security for a number of organisations. He has also provided safety and security advice and training to a number of overseas governments.
A Fellow of the Royal Geographical Society and internationally respected authority on the subject of travel risk and crisis management, he often provides commentary in the media and makes regular appearances on the BBC, ITV and Sky News, as well as writing articles in the Daily Mail, Wanderlust and Daily Telegraph.
Hon. Dr Memunatu B. Pratt is an expert in the field of education, peace and security and pioneered the establishment of the Department of Peace and Conflict Studies at Fourah Bay College, University of Sierra Leone. Prof, Pratt also served as a Senior Lecturer and Head of the Department for 24 years. She was also a Visiting Professor to Hiroshima University and Hiroshima Peace builder’s Centre in Japan for over 7 years and also served as a Visiting Professor and resource person at several universities in Africa, Asia, Europe and the United States. Dr Pratt authored a number of publications and a recipient of the National Prestigious Insignia Award as Grand Officer of the Order of the Rokel (GOOR) from the Republic of Sierra Leone. Her philosophy as a Minister of Tourism is that everyone she meets, be young or old should know about the beautiful Sierra Leone and importunity it poses. Between the period 2018 to date the tourism industry experienced the highest growth rate in leisure visitors since the aftermath of the war. Today, her unique leadership style and competency has rendered Sierra Leone to be quoted by the most popular online publisher, ETurbo News as the must-visit emerging tourist destination.
As Vice President of Strategy and Business Integration (Programming), Shaun leads the curation of Expo 2020 Dubai’s business events offering, which aims to entice delegations through innovative programming and networking concepts.
As well as overseeing the rollout of the 45,000 sqm Dubai Exhibition Centre – including its operations, sales and marketing – Shaun is looking after the strategy and planning to create exceptional programming content across Expo 2020. This will contribute to a meaningful, engaging and fun experience for all visitors.
After joining Expo in 2015, Shaun developed the Expo Live Innovation Impact Grant Programme – an initiative which offers funding and support to innovators worldwide as they develop novel solutions to social and environmental challenges.
He previously served as a special advisor in the South African ministries of environmental affairs and tourism, bolstering the country’s sustainability efforts by contributing to the National Climate Change Mitigation Policy and participating in negotiations across United Nations and intergovernmental bodies.
Shaun holds a doctorate and cum laude Master’s and MBA degrees from Stellenbosch University in South Africa. In 2013, he was a finalist for the Global MBA Student of the Year award, which involves 200 leading business schools globally, and he continues to serve as Extraordinary Professor at the University of Stellenbosch Business School.
Shaun is a published author on strategic planning, tourism and aviation, sustainability and the low-carbon economy.
Former BBC News Presenter,
and Virgin Atlantic as well as Eurostar Communications Director, Paul Charles founded
The PC Agency, a leading travel and lifestyle PR consultancy. www.pc.agency
The PC Agency employs 21
people and is based in Notting Hill in London. Paul and his agency were named
one of the Top 10 Most Influential in Travel by PR Week in 2017 and 2018.
Paul’s clients include Tourism
New Zealand, Tourism Ireland, Visit Finland, Visit Rwanda, Choose Chicago, Aer
Lingus, Finnair, LimeWood Hotel, Uga Escapes and The Arts Club among many other
established and up-and-coming brands.
From 2006 until 2009, Paul
was Director of Communications for Virgin Atlantic and key adviser to Sir
Richard Branson. Paul was responsible for the airline’s corporate, consumer,
strategic and crisis communications worldwide. Paul oversaw new route launches,
results announcements, aircraft orders, environmental strategic planning and
the communications campaign for Virgin Atlantic’s successful 25th
birthday events. Paul was also instrumental in building Virgin Atlantic’s
social media strategy.
Before joining Virgin Atlantic, Paul
was Director of Communications at the high-speed train company Eurostar and was
responsible for launching the UK's first high-speed trainline.
Prior to Eurostar, Paul
spent a decade reporting, producing and presenting at the BBC, working on
programmes including BBC Television's World Business Report, The Money
Programme, BBC1 Breakfast and BBC Radio's Today, MoneyBox, Inside Money and The
Financial World Tonight.
Paul was named one of London’s ‘Most Influential
1000 People’ by The London Evening Standard in 2011 and 2012.
Paul has been featured in the PR Week PowerBook
every year since it started in 2007 and won several awards, most notably the PR
Week PR Professional of The Year 2004 and Best Crisis Communications at the
CorpComms Awards 2009. He is a regular newspaper reviewer and commentator on
BBC TV/radio and Sky News and also a frequent conference speaker and presenter.
He lives in London and commutes worldwide!
Paul was at Nottingham High School from 1979 –
1989 and even became a Prefect!
Professor Waller is currently the Executive Director of the Global Tourism Resilience and Crisis Management Centre at the University of the West Indies (Mona Campus) as well as the Senior Advisor/Consultant to the Minister of Tourism for Jamaica
Professor Waller holds a Doctor of Philosophy degree in sociology and social policy from the University of Waikato, New Zealand, with a specialization in information and communication for development and advanced research methods. His thesis, 'ICT for Whose Development: Towards the development of methodologies and analytical tools for understanding and explaining the ICT for Development Phenomenon', attempts to develop advanced methodological tools for studying e-Tourism.
In the last ten years, Professor Waller has published over 100 articles, books, scientific research papers, and technical reports covering areas such as e-government, e-governance, e-Tourism, information and communication technology policy for development, governance and development, as well as innovations in advanced research methods, among others. He has also managed over 200 research projects covering a number of areas, which have had policy implications for Jamaica, the Caribbean, and the World.
Lloyd George Waller (PhD, Waikato, New Zealand)
Professor of Digital Transformation Policy and Governance
Research Focus: Digital Transformation Policy/ Governance/ Advanced Research Methodology, Methods and Data Analytics
Head/Chair of Department
Department of Government - http://myspot.mona.uwi.edu/government/
The University of the West Indies (Mona Campus)
Amazon Author Page - https://www.amazon.com/author/lloydwaller
Hon. Ed Bartlett
The Minister of Tourism
Ministry of Tourism - www.mot.gov.jm.
Rajan Datar is an award-winning broadcaster, journalist, conference and panel moderator (and bass player!) with a career spanning three decades of current affairs, arts, business and documentary presenting, reporting and producing for the BBC. He's presented more than 30 acclaimed half hour BBC travelogues around the world (viewed by average audiences of 70 million).
The most recent of these on the Japanese island of Hokkaido has just been aired in August 2019. He returns to Japan soon to make five short films for the BBC. At the beginning of his career Rajan was (and remains ) the only person to have been accepted both on the BBC's prestigious trainee News Journalist scheme and its flagship highly competitive Producer/Director trainee scheme. At this time he was also a regular features writer for the Guardian amongst other national publications including the Times, the Mail, the Face and The NME. He then presented the ground-breaking BBC2 travel show "Rough Guide to the World" for two seasons.
In the month of July 2019 alone he guest presented the Radio 4 arts programmes Saturday Review and Front Row, made and presented a radio 4 documentary on the much-praised "Tebbit Test" about national sporting loyalties and then appeared on the Feedback programme, and went to Cape Canaveral in Florida to present a BBC special on the 50th anniversary of the Moon Landing. He also presents the weekly flagship discussion show "The Forum " on BBC Radio 4 and the World Service and for twelve years he has been host of the World Service weekly feedback show "Over To You" - more than 500 shows so far! In his role as presenter/writer of the BBC’s “Travel Show Country Direct ” series he has filmed in Cuba, Mongolia and Myanmar amongst many other locations.
Dr. Taleb Rifai was the former Secretary-General of the World Tourism Organization (UNWTO). He began his four-year term on 1 January 2010 and was elected for a second four-year term, starting January 2014, by the 20th Session of UNWTO General Assembly held in August 2013.
Dr. Rifai has an extensive background in international and national public service, the private sector and academia. Positions held include: Assistant Director General of the International Labour Organization (ILO), several ministerial portfolios in the Government of Jordan (Minister of Planning and International Cooperation, Minister of Information and Minister of Tourism and Antiquity), CEO of Jordan’s Cement Company, Director of the Economic Mission to Washington DC and Director General of the Investment Promotion Corporation of Jordan.
Dr. Rifai was involved in research, teaching and practicing Architecture and Urban Design in Jordan and the USA. He has a Ph.D. in Urban Design and Regional Planning from the University of Pennsylvania in Philadelphia, an M.A. in Engineering and Architecture from the Illinois Institute of Technology (IIT) in Chicago, and a BS.c. in Architectural Engineering from the University of Cairo in Egypt.
Rika Jean-François holds a Master Degree in Social Anthropology + Iranian Studies of the Free University of Berlin - with an expertise on ethnic identities, sustainable development and diversity issues. Before her degree she also studied at the Philosophical School of Crete and worked as a tour guide & incoming agent. She travelled for research purposes to Iran, Malawi and Haiti. She counselled at the FU International Academic Exchange Office and gained experience as quality management evaluator for development aid workers of the German Development Service. Always engaged in social issues, she vitally built up ITB’s CSR policies when she joined Messe Berlin in 2004. As head of CSR she is passionately advocating responsible tourism, speaking at sustainable tourism events internationally. Putting an emphasis on human rights and diversity, she has spearheaded ITB’s implementation of LGBT+ travel as an equal segment and served on the board of the IGLTA and currently the IGLTA Foundation. She is also a board member of PATA and The Code and jury member at global responsible tourism contests.
Robin Ingle is the CEO of Ingle International and MSH International, companies that are world leaders and best-in-class for international travel and expatriate insurance and mobile life and disability insurance solutions.
He is also CEO and Chairman of technology companies focused in healthcare, travel, security, and financial services specializing in member engagement, education, loyalty development, and navigation. These include Novus Health®, Travel Navigator™, 360 Navigator and opti-be.
In addition to providing insurance and technology services, Robin is the Co-founder and Executive Producer of sisu production, an award-winning production company that offers high-end film-making and digital media services.
With over 40 years of hands-on experience, he has developed and implemented a product suite that includes international health, student, expatriate, special risk, and travel insurance products with a specialization in travel, medical, and security emergency assistance. Combining his knowledge in the industry with technology, a software application used by millions around the world to enjoy their travels safely and confidently was created for individuals and corporations.
Tiffany is the Vice-President of Policy at WTTC where she is responsible for shaping the Travel & Tourism sector’s policy agenda. She joined WTTC in September 2018.
Prior to joining WTTC, she spent 8 years with the World Economic Forum, where she was the Head of the Aviation, Travel and Tourism Industry. At the Forum, Tiffany was responsible for designing the industry agenda as well as the development and management of strategic relationships and partnerships with industry leaders. She was the co-editor of the Travel & Tourism Competitiveness report and led the design and implementation of new initiatives including the Future of Security in Travel and Travel, Tourism & Outbreaks.
Tiffany started her career at the International Trade Centre where she collaborated on the development and implementation of its Tourism-led Poverty Reduction Programme.
Tiffany has a BSc in International Business from Warwick University and a MSc in Development Management from the London School of Economics and Political Science. She recently completed an Executive Master in Leadership as part of the World Economic Forum’s Global Leadership Fellows Programme.
Tim Harris is the CEO of Wesgro, the Tourism, Trade and Investment Promotion Agency for Cape Town and the Western Cape.
Tim previously served as Member of Parliament and Shadow Minister of Finance for the Democratic Alliance (DA).
He holds a BA in English Literature and a Masters in Economics from the University of Cape Town.
Tim currently sits on the board of the Cape Town Film Studios and BPESA.
Tobias Wessels is Chief Commercial Officer at Bespoke, the world's leading real-time engagement platform for the travel and hospitality industry. He leads the company's international business out of Bespoke's international HQ in Sunnyvale, CA. Before joining Bespoke in August '19, Wessels served as CFO at GoogleX, Google’s incubator for moonshot projects, and most recently was ADARA’s SVP of Corporate Strategy. Professional accolades include establishing ADARA’s international headquarters in Dublin, Ireland, and closing over 100 partnerships with the world’s largest travel companies contributing more than 850 million monthly traveler profiles to the company. Tobias holds an MBA from the Darden Graduate School of Business at the University of Virginia and a Masters in Management from the Universite de Fribourg in Switzerland. Tobi resides with his family in the heart of Silicon Valley.
Tony Smyth hails from County Cork in Ireland and has lived in Hong Kong for 30 years. He is an active member and sponsor of the Pacific Asia Travel Association (PATA), is on the executive board of Skal International Hong Kong Chapter and participates at the UN ESCAP Sustainability and Banking & Finance Taskforce committees.
Tony is Senior Vice President with iFREE GROUP in charge of corporate development, communications, CSR and establishing worldwide partnerships for this global TRAVELUTION company that is set to be a major disruptor in the global telecommunications, Instant Messaging, online hotels, flights and cruise booking platforms, IoT, e-commerce and roaming connectivity arenas.
iFREE is headquartered in Hong Kong and has offices in USA, Europe, Australia (with a majority shareholding in a company listed on the ASX), UAE, and eight offices throughout Asia, opening soon in several African and Middle East countries.
He was founder and publisher of the acclaimed HA+D/Hospitality Architecture+Design magazine. Tony is also a regular contributor to The Peninsula Hotels Magazine. He is a popular conference moderator around the world on a wide variety of subjects.
Tony was Group Publisher, Asia Pacific and the Middle East for Nielsen Business Media Asia charged with creating new markets in China, S.E. Asia and the Middle East.
Prior to entering the wild world of publishing in 1996, he owned companies involved in property and golf course development, fast food franchising and finance services companies based in Hong Kong, China, the Philippines and Singapore. He is extremely experienced in forming unique and focussed networking platforms.
Tony is heavily involved in charity work, especially dog rescue organisations, and for 10 years had 12 rescue dogs at home which made his house always full of activity of both human and canine varieties. Of course, being Irish has always meant that he enjoys the finer points of a good beverage but most importantly his industry networking parties and entertaining skills are legendary!
He’s always connected with iFREE.